How we help

At the Adelaide Health Clinic, we are proud to use Orthogenic orthotics. The unfortunate – but prevalent – misconception about orthotics is that they’re all made the same. Unlike many of the orthotic companies in North America, Orthogenic is one of the few that manufacture a full arch contact orthotic. The full arch contact orthotics are more difficult to make because they must be strong enough to actually change the way a foot works and be comfortable at the same time.

Most custom orthotic companies use wedges to control foot function and keep the arches to a minimum, thus reducing discomfort. However, the optimal effectiveness of the orthotic to prevent arch collapse is severely compromised due to the lack of a full and dynamic arch support. Unfortunately, these types of orthotics end up being just a very expensive shoe insert.

Meet our Practitioner

Peter Charbonneau

Consulting Canadian Certified Pedorthist


First Time Visitors


What foot/ankle conditions are treated and/or improved with custom orthotics?

Common conditions treated include:

  • Plantar Fasciitis
  • Flattening feet (Severe Pronation)
  • Bunions
  • Hammertoes
  • Neuromas
  • Knee Pain (Chondromalacia Patella aka runner’s knee, Patella Femoral Syndrome)
  • Achilles Tendonitis
  • Forefoot pain (metatarsalgia)
  • Heel pain (hell spur)
  • Chronic lower back pain
  • Shin pain (Compartment Syndrome, shin splints)
  • Hip pain (IT band syndrome)

What should I be looking for/aware of as a consumer?

Today’s technologies allow producers to manufacture “pre-fabricated orthotics” and sell them as custom made. Patients who seek orthotic therapy should be wary of direct-selling programs or weight bearing computerized systems to order orthotics. Two-dimensional measurements do not equate to accurate three-dimensional devices. Be sure you are working with a foot specialist who has specific training in biomechanical assessment and custom orthotic design.

Why should I get custom orthotics rather than the orthotics I can buy in stores?

The marketplace is full of numerous shoe inserts claiming to alleviate a wide spectrum of musculoskeletal problems. Although the use of these products can be helpful in the short term, rarely will they provide the necessary support or durability long term. Store bought insoles typically need to be replaced several times a year whereas custom orthotics can last many years. 

Are custom orthotics covered by OHIP or my insurance?

Custom orthotics are not covered under OHIP but may be covered by your extended healthcare plan. Please check with your benefits provider prior to your appointment.

Do I need a referral to be fit for custom orthotics at the Adelaide Health Clinic?

You do not require a referral but may book an appointment with our reception at your leisure.

Is the Adelaide Health Clinic accepting new patients for orthotics?

Yes! Please call our reception or click here to book an appointment.